Use Gotta Be Mobile’s Surface Pro 4 Problems breakdown to learn more about your system and the issues that could cause your device to behave strangely. If you must reset your frozen Surface Pro 4 often, you need to investigate what’s causing the issue. Microsoft Edge also reopens existing tabs when a reset happens. They will ask you to continue where you left off when you open them.
Microsoft Office programs, like Word, Excel and PowerPoint, have built-in recovery tools. Because it’s starting from scratch, you must enter your Microsoft Account password or use Windows Hello to unlock your device again.ĭepending on what you were doing before, you might get to continue exactly where you left off. Now that you’ve used a reset to fix your frozen Surface Pro 4, you can continue working. Wait for your device to fully start again. You will know when the reset is successful because your Surface Pro 4’s display will show the Surface logo. The Volume and Power buttons on the Surface Pro 4.
